They always hire General managers outside the company instead of promoting people who actually know how to run a shop or work on cars. They don't like to give raises either. Slow Paced but easy. My job there was to check and fill fluids. And also we performed tire rotations.
It was a hit and miss when it came to business. Some days we would be super busy and other days we would have a lot of down time. Only problem I had with the manager is that he didn't care about the customers, he just wanted there money no matter what. I really had not favorite thing about this job. Just a place to work. Fun workplace. Cashing out the customers after there services were complete on their vehicle. Providing information on the extra services that we provide other than just oil changes.
Other staff was very friendly and helpful. Needs better time management and better management control. Other than that it would be a good company to work for. Fun to work. Management was ok.
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They will give you the round around about giving you a raise but working there can be great for beginning to learn about cars. Fun people great way to learn how to talk to customers. Not worth the little amount we get paid. I understand that the automotive industry already has a stigma that all mechanics are out to take money and not really do any good work. I try very hard to change that view, and do everything I can to treat the customers with as much respect as possible, and at my store i receive a lot of praise for how I take care of our customers.
I don't lie to them, or try to cheat them. I try to treat their vehicles as how I would like to treat my own. But despite the good reactions I get from the public, I don't feel that the company appreciates the efforts that I, or many other employees who do the same, put into how people are treated. At the end of the day, I see bonus opportunities cut in half, or taken away at the last minute so they don't have to pay their employees for their efforts, as well as expecting them to be figurative punching bags for customers who want something for nothing.
Energetic and Fast Paced. Loved the people I worked with. It got crazy at times, but the team we had was amazing and we could always count on each other to get the task at hand completed. As a first visitor, I did not know what to expect. However, I was pleasantly surprised at the services I received and the other However, I was pleasantly surprised at the services I received and the other services that are available.
I was also offered additional coupons along with the one I already had because of the additional services I received. All of the technicians were knowledgeable and very courteous. They also worked quickly and I was out of there in less than 15 minutes. I will definitely be going back to get the other services that were recommended. Mary Z. Tim was great and knowledgeable.. Mark J. I enjoyed the fact that it was express and I could sit in my car and watch from the cameras. The guys were extremely professiona The guys were extremely professional and worked together in code it was a very pleasant experience overall.
Gavin P. They have a unique rhythm to their job perform They have a unique rhythm to their job performance. I was impressed. Very friendly and knowledgeable employees. Services were well explained, and I was not pressured to get more than what I wanted. The manager, Bryan and the two service techs, Jamie and Rick I think were so friendly and accommodating. They informed me of t They informed me of the text message and app to save additional on my oil change, as well as they were informative of the services offered. Their ability to work together was felt during my time there.
They were a pleasure to be around. Emily M. The service was impeccable. The staff was so friendly and knowledgeable. They even offered to switch our my air filter for a new They even offered to switch our my air filter for a new one I already had in my car. Overall a great experience. Would definitely recommend.
Also - shout out to Ricky and Tim who were rockstars! Long wait, no acknowledgement. Everyone if very nice and knowledgeable.
William Oats. Been there before and always great service love the guys you have there pay them more for caring hard to find. Michelle B. Everyone was very nice and courteous. I liked the fact that I was in and out quickly.enter
Jiffy Lube Employee Reviews
I do feel it was a little pricey even with I probably could have bought that same filter at an auto parts store for next to nothing. That's the only thing I had a problem with. Everyone was very professional. Every one was friendly and it was fast. Timeliness, employee courtesy and convenience. Burt H. A very professional and proficient staff.
I don't feel that I should be extremely satisfied if a business performs their job correctly. It's an expectation. If you go t If you go to McDonalds for a hamburger, it's either good or it's not. You expect it to be good. Cheryl Cross. The employees are so personable and professional Timothy, Bryon, Brian, and Ricardo. Everything was quick and easy. They were really friendly one guy ginger, not good with names lol even pulled bubble gum off my They were really friendly one guy ginger, not good with names lol even pulled bubble gum off my car bc I said I wasnt in the mood to deal with it today.
Ann W. Big help! Brenda Q. Quick, specific, attentive. Beth T. Prices on extra service suggested were high but that's every where. Technicians were very personable. Craig G. The staff is always friendly, really like the fact you can wait in your car and have it done in less than 20 minutes. Alex S. It was surprising to me that I needed tire rotation after only miles of driving. I also did not expect to pay extra for syn I also did not expect to pay extra for synthetic oil. Carolyn C. I was never told and could never find on line the cost of the deluxe oil change.
The said all fluids would be topped off but my wiper fluid was not. I nearly ran out about two weeks after the oil change. Everyone was professional except the customer service rep. I think his name tag read "Frank. When I told him I could not respond to both employees, he stated in a curt manner, "I'm talking to you! Very curt and overall seemed to be inconvenienced by my presence. Seemed annoyed that I wanted conventional oil instead of synthetic. I got a fuel system cleaning and transmission flush. Now my van runs like new. The guys working that morning answered all my que The guys working that morning answered all my questions and were courteous.
The service was fast and they handled all of my needs. The staff: Timothy, Ricardo, Christopher, and Donald were very friendly a The staff: Timothy, Ricardo, Christopher, and Donald were very friendly and efficient. William Spivey. This was hands down the absolute most amazing oil change I've ever had. I used to work at jiffy lube a long time ago and they ha I used to work at jiffy lube a long time ago and they have nothing compared to Valvoline instant oil change.
The staff made me feel like I was driving a Mercedes Benz off the showroom floor. The facility was cleaner than some restaurants. So far I think I've told like 50 people to go there. Being able to see underneath the car was pretty amazing. Well done Valvoline well done.
I was Highly Satisfied because from start to finish they were very professional and made sure that I was comfortable and very we I was Highly Satisfied because from start to finish they were very professional and made sure that I was comfortable and very well taken of. Very nice staff, no pressure, quick service. Very accommodating! Jack M. The ability to stay with the car is a huge benefit. This cuts down on time and improves the customer satisfaction knowing the re This cuts down on time and improves the customer satisfaction knowing the real time status.
Attendant was very cordial and helpful. Jaborae g. Everyone really knows thier stuff n dats hard to come buy today Love how the gentleman communicate with each other. Adriane M. This Valvoline is a new location that was recently built near my job. One of my friends visited this location and had raving rev One of my friends visited this location and had raving reviews about the speediness and friendliness of the staff. Normally I buy a Groupon for JiffyLube, but I thought it'd be nice to try out something different for once. I was really satisfied with the friendliness and efficiency of the crew that was helping me.
The person who greeted me was Donald who I think introduced himself as the on-site manager and he was very nice! I have to admit that he spoke a little too fast for me. I would recommend everyone to have their first experience here with Donald and the team that helped me that day. My only recommendation would be for Donald to slow down his conversation a little bit and come closer to the window to make it easier for guests to hear him.
Sometimes he stood too far away for me to hear clearly, and he spoke too fast to comprehend. Other than that, my experience was tremendous! He and the team that performed my oil change were great. From the moment I pulled into the garage to the moment I was pulling out, I'd say it took no longer than about 15 minutes. Perfect for busy people. Service was performed quickly. The technicians worked together as a team, focused on having the service performed in a timely ma The technicians worked together as a team, focused on having the service performed in a timely manner. Mary Anne C. Drew is the best ever!
Kim H. Everything was explained to me in a respectful manner. They reset the warning in my vehicle since I had no idea how to do that. Brigham K. Great service. They were quick and efficient. Very friendly and nice. Defienlty looked better kept up then the Jiffy Lube down t Defienlty looked better kept up then the Jiffy Lube down the street. That place didn't look nice. That's why I went to Valvoline. Ashley B. Receipt was not provided when leaving after asking for a physical copy. Was advised since I provided email address, I would rece Donald and Frank were awesome!
Very professional and fast. Donald was knowledgeable and friendly- he explained what he was doing Donald was knowledgeable and friendly- he explained what he was doing the whole time and let me know everything he saw as he checked out my car. Would highly recommend! The gentlemen at the Midlothian Turnpike service center were extremely friendly and polite. They seemed to genuinely enjoy and t They seemed to genuinely enjoy and take pride in the their work.
I had my 11 month old daughter in the back seat, so I loved the convenience of being able to stay inside my car while they worked. All of the men took a brief moment to say hello or wave to my little one through the window, and she loved the smiles and waves. I will highly recommended this location and will definitely return to this location the next time my car needs to be serviced.
Once I was in, the guys knew I was on a time crunch to get back to work and they were quick and efficient. Dan L. I came in because I was out of windshield washer fluid. It had only been a couple weeks since I had gotten my oil change at this It had only been a couple weeks since I had gotten my oil change at this location so there no way I should have been out if they had filled it.
They did mention that I could come back to to off fluids so when I realized I was out of thought of this location. I'm highly satisfied because during this visit the technician checked my oil and determined that it was low and added some. Sylvia M. I had two techs this one was really nice the other was nice but seem a little off key I've seen him there before when going wit I had two techs this one was really nice the other was nice but seem a little off key I've seen him there before when going with a friend and he was great but everyone is allowed a moment.
Very fast and affordable! Technicians were courteous and informative. Quick and convenient service. Easy process and professional staff. Hilary C. Friendly fun staff. Quick service. No pressure. Edwin I. Clean facilities, pleasant staff. Well done. Robert K. Staff very friendly and professional, as usual.
Tim, the assistant manager, was very very informative and friendly. We didn't feel pressure to purchase things, but he did infor We didn't feel pressure to purchase things, but he did inform us of the proper time tables on filters and wiper blades. Great customer service, and you can definitely give Tim full credit. They are always fast and efficient. I used a coupon for this visit, which made the price even better. Kelley B. Service today was quick and efficient, staff was friendly and went above and beyond to make sure my vehicle was serviced as need Service today was quick and efficient, staff was friendly and went above and beyond to make sure my vehicle was serviced as needed on my 30 minute lunch break.
Donald was incredibly helpful and professional! Great team. Keisha T. Second time coming to this Valvoline. Manager came to greet me before pulling into the station. Explained everything well. Very polite and professional. Will be returning for more services in the near future.
Great job everyone!! Wayne M. The speed of the services provided, the pricing for those services, and the professionalism of each staff member. I was caught off guard. Brian M. Fast Service and Very Friendly Staff. Ronald A. I received a warm and friendly greeting. I was in and out quicker than anticipated. I really appreciate being able to stay in ve I really appreciate being able to stay in vehicle and view the entire process.
Simple, easy, and extremely convenient when time is constricted or limited. The staff was knowledgeable on products and recommen The staff was knowledgeable on products and recommended the services that were relevant to what the vehicle was in the need for. In the future, I will utilize their services again. Andrew very friendly and helpful. April friendly and efficient. Convenient, fast, and friendly staff. Jamie made getting an oil change a fun experience. He was courteous and welcomed me with a smile! I definitely enjoyed my visit I definitely enjoyed my visit to valvoline.
Their system of announcing the various procedures seems to likely reduce the omission of a vital stage of the process. I like th I like the transparent and precise procedure. Alnisa B. I love not having to get out of my car and the wait time is very satisfying. Just am. Quick and knowledgeable.
Service a Fleet of Vehicles
Adam S. Everyone is focused on getting the job done and I like the thoroughness of the techs. Satisfied Customer. It was an easy experience but not stood out as exceptional. Peter Alvarez. Very professional I really recommend this place. I appreciated how friendly and courteous the staff members were, even though it was the end of their workday when I came for an I appreciated how friendly and courteous the staff members were, even though it was the end of their workday when I came for an oil change. It was definitely a good experience and I will be back! Bert S. Quick service,convenient location, good value.
Cara D. First, my name is Kelly not Elly. I got a groupon for That made t That made the bill more than I expected. My change oil light did not go offwhen the man showed me how to do it. D Jacob. Everything was smooth and fast. I like how I get to stay in the car or can see when I was in the visitor center when my tires were getting rotated.
I appreciate I appreciate the transparency and professionalism. Super fun and informative. Outstanding customer service. A phone call ahead of time answered all of my questions. Donald was enthusiastic with a great sen Donald was enthusiastic with a great sense of humor and positive attitude. This was my first time visit based off of a family member's recommendation. It was a good service experience.
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Your team works very well together. I will return in the future. Thank you! Doug J. It's such a pleasant experience, Friendly staff, you pull in and then BAM! Mark S. I have been to Valvoline for oil changes many times before always in NJ and this was my first experience in VA.
BY FAR, it wa I always view oil changes as a chore, and I get nervous thinking that associates will take advantage of my lack of knowledge by scaring me into paying for additional services. This experience was the total opposite of that, completely due to the amazing team. Donald seriously deserves all of the accolades in the world. Whatever you're paying him, it's not nearly enough. And I swear I had never met him before and he didn't bribe me to write this.
Omg, I don't know the last time I laughed so hard. More than that, he was clearly an expert. He showed me pictures on his phone of the cars that he fixes up in his free time. He shared that he hope to own his own shop one day. Just an amazing guy who also clearly explained the whole process to me, talked me through options, but was never pushy or condescending. Shoutouts to April too. We had less contact but she was great and similarly warm and knowledgeable.
I will definitely be back and will seek out this specific location. The service was quick and all of the staff was friendly. The staff worked well together to complete oil change. A gentleman had explained to me the A gentleman had explained to me the prices and things that I need to know For instance I needed a extral two quarts of oils because the type of engine that I had. Which was ver informative. When I had arrived one of the workers explained to me I was waiting for a couple mintues while the finished helping another customer.
Rob was my service attendant.. Everybody who works and this location had a postive attitude and were very helpful. The staff were friendly, fast, and professional. Drew was awesome. He explained everything had a great smile and excels at cus He explained everything had a great smile and excels at customer service. Service was great. Staff was very friendly and efficient.
My questions were answered. Techs were friendly and informative. Service was exceptional - got to go on my lunch break and still had time to spare. Tim, the assistant manager at the Midlothian Tpke location, was amazing. He was very friendly and respectful. I had an oil chang I had an oil change, filter change, and gasoline additive done this visit.
He explained everything every step of the way. I have heard horror stories of women on their own getting duped by automotive workers. But Tim and his staff made me feel comfortable and valued. Professional courteous service. Not being sure of what to expect, I was recommende Not being sure of what to expect, I was recommended to Vakvoline Instant Oil Change and I was very pleased with my overall visit.
Service was great!! Ashley C. Great experience and the technicians were super friendly! I was blown away with the service i experiences today. I was in and out in under nine minutes!! The service was exceptional. The customerservive representative timothy was friendly nice and made sure i understood everything. I will not go anywhere else to get my oil changed. Shout out to midlothian valvoline!!! It was very quick and no waiting. Value is great and service is timely! Brian in Midlo. Fast service Explained everything in detail. Very friendly.
Jennifer L. The guys there were on point and very kind and helped a lot they were fast too great guys great prices tooo. Chris F. The employees were fantastic. Wish this location wasn't so far from home. I live in PA and was on a long drive. I was fully satisfied with the timeliness of the services provided and the professionalism of the staff. Very professional and informative. Very efficient, this is my forever Car service establishment. Thank you. Liz I. Joseph was our mechanic clerk and he has always been helpful every time we bring in our vehicles for an oil change. He and along He and along with his co-workers are very friendly and great people.
Thank you so much Joseph and Vavoline team. Joseph was highly knowledgeable and friendly. He competently explained the services and was able to sell me a seasoned salesma He competently explained the services and was able to sell me a seasoned salesman the services my vehicle needed, and he gave me a significant discount so that I could afford the service.
Absolutely will come back. Donald and Isaiah were helpful as well. Coupons near me app. Free coupon app for iphone and android. We service import and domestic cars. At Mechanicsville Mobil 1 Lube Express, we handle lube and oil changes, replace your oil filter, and provide other automotive maintenance service for those in Mechanicsville, Charlotte Hall, and California, MD, as well as surrounding areas.
We opened at Three Notch Rd. Assistant manager Brian was awesome! They added air to my tires. I was in the garage 30 minutes. The previous manager made sure that the technicians were working Efficiently and making sure that customers were informed of what was being performed on their vehicle. Very friendly knowledgeable staff who helped to ensure my car was good to go. I should said my expectations were exceeded!
Department of Energy, fueleconomy. I was offered upgrades along the way, but the staff was not pushy, which I loved! Extremely nice and knowledgable staff.
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The manager who's name escapes me was of great assistance i I believe his name was Jared was amazing he was very informative and had excellent customer service. I honestly believe my interaction with Donald made this chore fun!! Latest New Post. Willis O'Connor
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